This newsletter is designed to inform you of current topics and trends relevant to your group benefit plan. The newsletter contains sections for both claims and administration issues.

Subject	Issue
Absenteeism	May 2004
Administration Forms	November 2000
Alberta Aids to Daily Living	November 2004
Assistive Devices Program	April 2003
Changes to an Employee's Coverage	Winter 2008
Claim Forms	February 2001
Coordination of Benefits	October 2001 October 2003
Cost Plus	April 2003
Delisting of Chiropractic Services	November 2004
Designation of Beneficiary	February 2001 April 2003 Winter 2008
Disabled Plan Members	October 2001
Drug Dispensing Limitations	Spring 2009
Early Intervention	November 2000
EDI Dental Claims	May 2004
Eligibility of Eye Exams	Winter 2008
Employment Insurance Increase	Winter 2008
Late Applicant Process	Spring 2009
Measuring the Value of Benefit Plans	November 2004
MDM Guard Card	February 2001 October 2003
Online Administration	May 2004
Ontario Dental Fee Guide	May 2002
Ontario's Assistive Devices Program	Spring 2009
Osteopathy Treatment	Winter 2008
Out-of-Country Claims	April 2003
Out-of-Country Students	November 2004
Plan Member Changes	February 2001
Protection of Personal Information	May 2002 October 2003
Rolling Benefit Periods	Spring 2009
Student Verification Letters	February 2001 May 2004 Spring 2009
Survivor Benefits	April 2003
Total Disability	May 2002
Vision Care Eligibility	Spring 2009
Waiting Period	May 2004 Winter 2008
Weekly Indemnity Claims	February 2001